Dedicated email address for P2P users

To continue providing the best P2P trading experience, we're thrilled to introduce our new and enhanced communication channel - [email protected]

Starting from June 16, 2023, all P2P users can direct their feedback, inquiries, and requests regarding their trades to this dedicated email address. This streamlined approach provides a heightened level of privacy and protection for your communications with us, while enhancing our responsiveness.

Do note that [email protected] isn't the channel for updates on your P2P disputes. For dispute-related matters, please continue to reach out to customer support ([email protected]), or refer to How do I raise a dispute via the OKX app or web platforms.

Thank you for your continued support.

OKX team,
June 16, 2023