FAQ
Individual verification
- What documents are accepted as proof of sources of funds from decentralized finance?Published on Nov 12, 2024Updated on Nov 30, 202412
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Dec 3, 2024108
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Dec 9, 2024374
- How do I get my individual account verified?Published on Aug 7, 2024Updated on Sep 4, 202414
- How do I verify an individual account?Published on Sep 25, 2023Updated on Dec 20, 202420,408
- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Dec 17, 20245,206
- Why did my identity verification fail?Published on Aug 8, 2024Updated on Sep 24, 202430
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Dec 20, 20245,917
- What documents are accepted as proof of sources of wealth and funds?Published on Oct 2, 2024Updated on Nov 18, 202487
- How long does it take to complete my identity verification?Published on Sep 4, 2024Updated on Sep 5, 20241
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Dec 20, 20242,641
- How do I submit my proof of address (POA)?Published on Sep 25, 2024Updated on Sep 25, 20243
- How do I verify my identity with Singpass?Published on Sep 13, 2024Updated on Dec 5, 20241
- How do I verify my identity with ID and selfie photos?Published on Sep 4, 2024Updated on Sep 4, 202415
- What is Taxpayer Identification Numbers (TIN)?Published on Sep 2, 2024Updated on Aug 15, 2024
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