FAQ

Top questions

OKX call auction mechanism
Published on Apr 27, 2018Updated on Feb 26, 20256,056
How do I verify an individual account?
Published on Sep 25, 2023Updated on Feb 27, 202525,245
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Mar 5, 202516,203
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Mar 17, 202593,628
Guide to ID and selfie photos for identity verification
Published on Oct 13, 2023Updated on Feb 27, 20258,626
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Mar 17, 202514,682
How do I create passkeys? (app)
Published on Aug 16, 2023Updated on Mar 25, 20258,247
Trading Fee Rules FAQ
Published on Mar 22, 2024Updated on Mar 6, 2025899
Why is my account frozen?
Published on Aug 22, 2023Updated on Feb 27, 202519,027
How do I create passkeys? (web)
Published on Aug 16, 2023Updated on Mar 25, 20252,634
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Mar 21, 202511,137
How do I register an account on OKX?
Published on May 23, 2024Updated on Feb 26, 202517,742

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