How do I withdraw SGD with bank transfer?

Published on Nov 6, 2024Updated on Nov 11, 20244 min read

You can complete an SGD withdrawal to your bank account from your OKX account. SGD local bank transfers are currently only offered to our Singapore customers.

How do I make a cash withdrawal?

On the web

  1. Log in to your account at okx.com, go to Assets, and select Withdraw

  2. Select Singapore dollar to start making cash withdrawal

    CT-Web-cash wd-SGD wd

    Go to Singapore dollar to start making cash withdrawal

  3. Select withdrawal bank account, enter amount and select Preview withdrawal

  4. Enter your authorization code or SMS code and select Withdraw to complete making cash withdrawal


On the app

  1. Open your OKX app, select Assets > Withdraw > Withdraw SGD

    CT-App-cash wd-wd SGD

    Open the withdrawal page

  2. Only the bank account that has been verified can be selected for withdrawal. Accounts displayed in light grey color need to be verified by making a deposit to your OKX beneficiary account before they can be selected for withdrawal

  3. The minimum withdrawal amount is 10 SGD. Select Withdraw after you reconfirm the information on withdrawal preview page

  4. Enter your authorization code or SMS code and Confirm making cash withdrawal


Note:

  • Only bank account that has been used to make a successful deposit can be selected as withdrawal account.

  • Deposit sent via PayLah! and Singtel Dash will display the linked mobile phone number as the withdrawal account number. Please make sure you are withdrawing to the latest phone number that is linked to your paylah! and Sintel Dash. Withdrawals made to the old phone number after you have updated your linked number of Paylah will result in sending money to the wrong recipients.

  • Grabpay e-wallet, Wise, LifeSG will not be available for requesting withdrawal

  • Withdrawal via FAST is instant in Singapore


How do I verify the ownership of the receiving account for the first time cash withdrawal?

To comply with local laws and regulations, you'll need to verify the ownership of the receiving account during the cash withdrawal process.
Verify by making a cash deposit into OKX with the same account

CT-Web-cash wd-SGD verify account

Web: verify the ownership of receiving account for the first time cash withdrawal

Verify your bank for the first time withdrawal on OKX app

App: verify the ownership of receiving account for the first time cash withdrawal

FAQ

1. Why am I not able to see the "Withdraw SGD" feature?

To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.

2. Can I make a withdrawal while my bank account verification is still pending?

No. You can only make the withdrawal once your account ownership is successfully verified.

3. How do I know if my bank account is verified?

Once the deposit has been successfully processed into your OKX account, your bank account will be verified.

4. How do I check my withdrawal history?

You can review your withdrawal history on the cash withdrawal page

CT-Web-cash wd-SGD history

Web: cash withdrawals on the cash withdrawal page

CT-app-cash withdraw-withdrawal history

App: transaction history on the portfolio page