FAQ

Top questions

What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Feb 6, 202589,984
Why is my account frozen?
Published on Aug 22, 2023Updated on Jan 27, 202517,728
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Jan 17, 202513,773
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Jan 28, 20258,828
How do I register an account on OKX?
Published on May 23, 2024Updated on Jan 15, 202515,197
Security audit report collection
Published on Nov 11, 2022Updated on Dec 4, 20246,222
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Jan 31, 202510,561
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Jan 31, 20252,881
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on Jan 9, 20252,728
How do I connect my Keystone Hardware Wallet to OKX Wallet?
Published on Nov 8, 2023Updated on Feb 3, 20259,298
Trading Fee Rules FAQ
Published on Mar 22, 2024Updated on Jan 15, 2025816
What documents are accepted as proof of sources of wealth and funds?
Published on Oct 2, 2024Updated on Jan 21, 2025126

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