How do I deposit USD with ACH Bank Transfer?

You can complete a USD deposit from your bank account to your OKX account using an ACH bank transfer. This payment method is currently only offered to our U.S. users residing in eligible states for cash deposit services.To initiate a transfer, you'll need to link your bank account. Once you've submitted your ACH deposit request, you can start trading while waiting for your funds to arrive from your bank.

How do I make a cash deposit?

On the web

1. Log in to your account on app.okx.com, go to Assets, and select Deposit > United States Dollar to initiate a cash deposit

2. Select Bank transfer (ACH) and + Add account to link your bank account via our trusted partners, such as Plaid

   

   Select Bank transfer option to kickstart cash deposit via ACH bank transfer

3. Once you've linked your account, select Next and input your preferred amount, then select Preview deposit

4. Make sure your deposit details are correct before selecting Deposit to initiate an ACH deposit

On the app

1. Open your OKX app, select Deposit then Deposit USD

   

   Opening the deposit page from the homepage

2. Select Bank transfer (ACH) and + Add account to link your bank account via our trusted partners, such as Plaid

3. Once you've linked your account, select Next and input your preferred amount, then select Preview

4. Make sure your deposit details are correct before selecting Deposit to initiate an ACH deposit

Note:

• Make sure the name on your OKX account matches the name on your bank account for a smooth deposit transaction

• Once your ACH deposit request is successful, you can start trading immediately while waiting for your funds to arrive from your bank.

• We'll hold the funds — or the equivalent crypto purchased with these funds — for a brief period before you can start withdrawing. The exact amount of time will be shown on the preview screen.

FAQ

1. Why am I not able to see the "Deposit USD" feature?

To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.

2. Why am I only able to select certain payment method types?

To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the identity verification documents you provided while completing identity verification on OKX.

3. Why am I encountering a "Cash deposit unavailable" message?

This means that cash payment services aren't currently available in your region. You can refer to this article for more details and we'll keep you updated on any regional expansions.

4. Why do I need to verify my identity before making a deposit?

We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.

5. How do I check my cash deposit history?

You can review your deposit history on the cash deposit page under All deposits.

Find your deposit history under All deposits

6. How long does it take for an ACH bank transfer to complete?

It usually takes 2-3 business days for us to receive your funds. While waiting for your funds to arrive from your bank, you can start trading immediately.

7. I keep receiving errors when I am trying to add an account or start a bank transfer. What should I do?

If you encounter any errors, please contact our customer support team. We recommend you take a screenshot when this happens and send it to our team so we can better assist you.